Recent Articles

IT Support – Guide

IT support refers to the services that certain entities offer to end users of certain technologies products or services. In simple terms, IT support simply refers to assistance regarding specific issues with a particular product or service, and not providing specialized training, modification or provision of that product, or any other technical support services. The field of IT support can cover all of those services as well as many others such as application support, server support, software testing and security, support for hardware devices and peripherals, management of large networks and so on. Some of these issues overlap significantly, and some do not, depending on what area of IT support a company is specialized in. One of the key roles of IT support staff is that of an operational support specialist. Operational support specialists are responsible for providing technical assistance to end-users, depending on the specific nature of the problem, such as setup issues or software licensing issues. Depending on the size of the company, an operational support specialist could include one or more specialized departments. A typical operational support specialist would include an IT expert, an information technology (IT) specialist, a network engineer, a computer specialist, a troubleshooting technician, a software engineer, or a number of other professionals. Over the years, computer system design and manufacture have become increasingly specialized, and IT support specialists have had to change their skills in order to provide the level of support...

An Overview – IT Support

IT support refers to support provided by an entity to customers of technological products or services. In simple terms, IT support refers to support in relation to specific issues with a particular product or service, and not providing training, modification or provision of that product, or any other support services to the end user. This support may be in the form of advice, information or instruction on how to carry out a specific process to improve a specific aspect of that product or service. In more complex terms, IT support may involve hardware, software or network support and therefore involves the physical hardware as well as the Internet and/or intranet support. Checkout IT Support for more info. IT support services can be delivered through a wide range of mediums including the Internet and office 365. Office 365 offers remote support services through email or phone to help you resolve issues in your email inbox, on-screen help, desktop help, mobility support and a number of other options. In relation to IT support services delivered through offices 365, the most popular option is that delivered through the cloud. This option is best for companies that may have limited IT resources but would like to take advantage of remote IT support services in order to enhance productivity. In recent years, IT departments have been able to take advantage of the benefits offered by the cloud to provide IT services including remote support....